Frequently Asked Questions

Archive 2024-2025

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Additional Resources

School Information

Account Information

Benefits

Benefit Information

Advantages of Membership

Enroll/Cost

Am I Eligible to Enroll in Student Health Insurance Plan?

Cost Sheet

Online Enrollment Periods

Fall - 06/17/2024 – 09/06/2024

Spring/Summer - 11/11/2024 – 01/31/2025

Summer - 05/01/2025 – 06/17/2025

Students with a Qualifying Life Event

Opt-Out

If you do not want the Student Health Insurance Plan, you must decline or opt-out of coverage by submitting a waiver. You may only opt-out of coverage during the following Waiver Periods:

Annual/Fall - 06/17/2024 – 09/06/2024

Spring/Summer - 11/11/2024 – 01/31/2025

Claims

Regulatory Notices

Enhanced Products

Optional Vision Plan

Offered in partnership with VSP

Find a Provider

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

Aetna Student Health
PO Box 981106
El Paso, TX  79998
1 (877) 480-4161
Aetna Customer Service
1 (800) 556-1555
24-Hour Informed Health Line

24/7 In the Moment Counseling

ASAP - Academic Student Assistance Program

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected